How do I create a new password?

You can reset your password at the log in page by tapping the Forgot Password? link. Enter your email address and tap the Send button. An email with recovery instructions will be sent to your address. Please note that if you cannot see the email in your inbox, check your junk folder or tap the resend link to receive a new email. 

Click on the link in your email and you will then see a Create new password page in the App. Enter and confirm your new password details, and tap the Reset Password button. Once successfully changed, you will see the Password changed page. Tap the Log in to continue button and follow the usual log in process.