SleepEngine™ technology is designed to provide a personalised and safe sleep experience. To connect your App and SmartPillow, we have created a secure one-to-one connection feature which uses a unique QR code. This ensures that once your App is paired with the SmartPillow, no other app can connect to it.
When you first log in to the App, you will be guided through the set-up process and prompted to connect your App to the SmartPillow. To enable this, make sure that Bluetooth on your smart device is enabled and turned on. Find the QR code on the label attached to the power cable of your SmartPillow. This QR code is unique to your device and is essential for establishing the one to one connection. Select Pair Now from the setup screen and when prompted, allow the App to access your device's camera and then use it to scan the QR code.
Once the QR code has been scanned, the App will begin the process of securely pairing with your SmartPillow - this may take a few moments. Once successfully paired, you will receive a message confirming the secure connection with your SmartPillow.
If the QR code fails to scan or if the connection is unsuccessful, try one or more of the following actions:
- ensure that your device's camera has sufficient lighting and try again to scan the QR code
- make sure that Bluetooth on your smart device is enabled and turned on - the connection between your device and SmartPillow relies on Bluetooth
- restart the app and try scanning the QR code again if the issues persists
Please note that if another smart device using the Mammoth | SleepEngine™ App scans the QR code and connects to the SmartPillow, it will override the previous connection.
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